Appointment Quest

Alternative Feature Comparison

Feature

Appointment Quest

Cogsworth

Cheapest paid tier
Appointments
Booking time increments
Buffers
Businesses
2 way calendar sync
Chrome extension
Conditional form logic
CSV export
Custom date formatting
Custom logo
Custom notification templates
Custom questions
GDPR compliant
Group bookings
HIPAA compliant
Locations
Notice time
Payments
Recurring services
SMS & email reminders
Staff
Team bookings
Translatable
URL parameters
Video conference support
Webhooks & API
Website embed
Zapier
Yes $60/user/year
100 per month included, thereafter 50c per appointment
Yes
Yes
No
Yes - Outlook
No
No
Export and Import
No
Yes
Yes
Yes
No
Yes
No
Yes - number dependent on plan and only physical locations catered for
Yes
Yes
Yes
Yes - Email
Yes - number dependent on plan
Unsure
No
No
No
No
No, only able to add a link pointing to booking page
No
Yes $99/year
Yes
Yes
Yes
Yes
Yes
Yes
Coming soon
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes Digital/Physical/Custom
Yes
Yes
Yes
Yes
Yes Unlimited
Yes
Yes
Yes
Yes
Yes
Yes
Yes

AppointmentQuest was founded in 2001 and indicate they have over 20 years of experience in appointment booking. Unfortunately the system does not live up to the expectation that is created through the former statement.Although the user interface is intuitive, the flow of system setup could have been better designed and setup could take some time to complete. There are also some of the features that are difficult to figure out.Some great features include the ability to create custom forms per schedule as well as the ability to create custom offers/coupons which can also be linked to specific schedules.The system allows employees to close past appointments by indicating attendance and providing feedback which is a great feature to have. Custom polices can also be created and provided to customers on the system. The billing feature allows for automation of rescheduling and cancellation charges and integrates with systems like Verisign and AuthorizeNet, and documentation is provided which will guide you through the payment processing configuration.Email Customer Service Support is also offered when logged in to the system.From a customer booking experience there are some areas that need improvement in terms of error feedback which could cause frustration as the customer can't move on until they figure out how to fix what they did wrong.Customers are, however, able to login to the system and view their past and upcoming appointments. Once logged in, they are able to reschedule an appointment as well as update their biographical details.Unfortunately, there are two major drawbacks to the system:- You will only be able to use Appointment Quest if you reside in the USA and Canada. For this reason alone they are definitely not the front runners when looking at online booking systems.- Only physical locations can be created. With the massive increase in telemedicine offerings due to COVID-19, this will immediately eliminate AppointmentQuest from most of their competitors.The above feature comparison was performed by our users who were AppoinmentQuest users, and may not be 100% accurate. If there are amendments that you find that need to be made or if you want to confirm the existence / non-existence of certain features please contact us on support@cogsworth.com.

Thousands of Happy Customers All Around the World Prefer Cogsworth over

Appointment Quest

ready to switch? here is what our customers are saying
Cheryl
Cosmic teapot
Taking bookings has always been a total pain for me. My life is chaotic. Trying to work out my diary is horrible. I researched a whole tonne of systems - Acuity was the runner up. But I just didn't like something about their bantery tone. You guys had good reviews. And I thought the price was fair. I LOVE your add ons. I can see how I can grow without a huge jump. And it's so incredibly intuitive. I set the whole thing up in about 6 hours.
Tamara
Webflow
Very useful to manage time and have organized, scheduled days and events
Shade
peacockshades
Cogsworth is feature-pack and so intuitive to use. Some of the features include multiple services, calendar integration, payment, buffer times, ability to select different types of meeting locations (physical location, online, etc), group bookings and the list goes on! In addition, I love how intuitive the tool is! It's easy to get setup and running FAST!
Melvin
computer geeks
Makes booking easy with either assigned landing page or easily integrate into own web app. The configs are self-explanatory. Team members (under Staff) and Google calendar sync feature. Another big plus is the email signature which has a CTA to your booking page.
Segayi
simple medical practice
It meets all the user requirements all the automated simple requirements that the customer needs to work with when using the software... Its simply interesting and amazing
Gemma
NOCA
We didn't use anything like Cogsworth - we did this manually, in house. Took a ludicrous amount of time and I would not have known where to even begin looking for a tool like Cogsworth. When I started at Network I knew there was a need, but wasn't familiar with tools like Cogsworth and was too busy doing things manually to research a solution. If it wasn't for my husband casually mentioning he thought Cogsworth would be useful, I would never have known how much time we could save. I wonder if there's a market in organisations that offer training or consulting? If you need a quote or an ambassador to hit up the NFPs, I'm happy to sing your praises. Seriously, I love Cogsworth.

5 Reason Cogsworth is the best

Appointment Quest

Alternative

  • Automate the way your customers book with your business
  • Reduce no-shows with email & SMS reminders
  • Get meetings without the back-and-forth

Ask your own questions

Gather information about your customers as they are booking with you. Ask the important questions and manage expectations.

Email & SMS reminders

Create custom email and SMS notifications and reminders to reduce no-shows.

Bookable staff & resources

Add as many staff and resources to your business as you want then set their working hours, breaks and shifts.

Sync your calendars

Two way sync between your Google or Outlook calendars. This means you can never be double booked when you are busy. And all of your appointments get automatically added to your calendar or that of your staff.

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Appointment Quest

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