SMS & Email Appointment Reminders

Remind people to turn up to their appointments by sending out automatic SMS confirmation texts as well as reminder messages weeks, days, hours and minutes before the appointment.

Automate your business text message & reduce no-shows

When customers make appointments with your business, that is just the beginning of their journey. Cogsworth lets you send completely automated confirmation SMS, reminder SMS months, weeks, days, hours or minutes before the appointment.

Automate your business text message & reduce no-shows

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Your own personalized SMS templates

Set and forget the SMS that will automatically get sent out to your customers once they have booked their appointments. Insert dynamic text blocks such as their name, appointment type, location, time and any other piece of information you want.
Your own personalized SMS templates
Hi [First Name], this is a reminder about your appointment with [Staff] at [Date and Time] at [Location].
Example text reminder template

Get reviews, feedback and rebookings via SMS

What happens when your customer appointment is complete? Image being able to automatically send weekly, monthly or annual reminders to elicit rebookings.What about customer reviews and feedback? You can gather all of this information, which will nicely sit within Cogsworth.

Get reviews, feedback and rebookings via SMS

Frequently asked questions

How do I load appointments into the reminder system?
Your customers do it for you.‍It all starts with your calendar. You can create a bookable calendar, with availability settings, from which your customers can schedule appointments. You can embed this appointment page on your website, share it on social or just share it as needed. Your customers simply book time when they see that you are available. Once the appointment has been made, confirmation emails and confirmation SMS anywhere in the world.
Can we send SMS to remind staff?
You can send your staff reminders about upcoming appointments. They just need to be added into Cogsworth as part of your bookable team.
What countries is the text SMS available in?
Cogsworth sends SMS to all countries around the world. Cogsworth also automatically detects the country codes of your clients.
Can I send email and text reminders?
You can choose when and how you would like your reminders to be sent in the 'notifications' section of Cogsworth. Just like SMS template, Cogsworth gives you the option of creating email templates that will go out to your customer to confirm and reminder them about their appointments.You get unlimitted email appointment reminders included as part of any Cogsworth plan.
Will this work with my Outlook or Google calendar?
Cogsworth syncs with your calendar and can read when you are busy (and will not allow people to double book you) and can automatically add appointments booked through your Cogsworth booking page into your calendar.Any appointments in your Outlook or Google calendar that were generated by Cogsworth will automatically come with email and SMS notifications.
How much do texts cost?
You get credits as part of your Cogsworth plan. Each credit represents 160 characters within your SMS. For each 160 characters sent over the initial 160 characters, a further credit will be used. You can purchase SMS credits in batches of 100 for $10 or 300 for $25 or 600 for $45.Though you also get 100 SMS credits as part of the Upstart plan which costs $29 / month or 300 credits as part of the Power plan which costs $69 per month.These plans come with other feature rich appointment functionality too.
Can I personalize the text message?
Yes, any form field that you create on your Cogsworth booking page can later be used as a place holder in your text message template. Personalized SMS get far better response rates.
How long does it take for the text to go through?
All SMS messages are sent out and received next to instanteneously. If there are delays they are only for a couple of seconds due to SMS carriers.
Can I send post appointment SMS?
Yes you can. Send SMS minutes, hours, days, weeks or months after your customer appointment. Receive rebookings, gather feedback and grow your recurring business.
43%
Average Conversion Rate
2.5x
More Appointments
550
Minutes of Admin Saved for Every 100 Appointments
Appointment setting handshake

Automated text & email reminders that reduce no-shows & last minute cancellations.

It all starts with your calendar. You can create a bookable calendar from which your customers can schedule appointments. You can embed this appointment page on your website, share it on social or just share it as needed. Once the appointment has been made, Cogsworth sends out confirmation emails and confirmation SMS anywhere in the world.

Our plans

Scheduling plan

Upstart Plan

All Solo plan features
2 way Google & Office 365 sync x 2
Staff x 2
100 SMS
Pretty URLs
PayPal payments
Google Analytics
Facebook Pixel
Redirect after booking
Custom service working hours
Group bookings
Team bookings
Stripe payments
HIPAA complaince
Customer reviews
Post appointment emails & SMS
$29
per month
GET STARTED
Scheduling plan 2

Power Plan

All Upstart plan features
Staff x 5
300 SMS
HIPAA Compliant
Stripe Payments
Post appointment email & SMS
Customer reviews
Extra businesses available with addons
Extra calendars available with addons
Extra staff available with addons
Extra SMS available with addons
$69
per month
GET STARTED
$10/month
100 Extra SMS Credits
$25/month
300 Extra SMS Credits
$45/month
600 Extra SMS Credits

Appointment scheduling for every industry