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How can we assist?
How do I add my Cogsworth booking page into my local listing
If you have a Google or Bing local listing the below instructions will direct you in implementing scheduling there
How to use Zoom integration and Custom Locations on staff level with Cogsworth
Now you can have dynamically generated Zoom links on a staff level when appointments are made or use custom locations for doxi.me links
I get the loading bar when I try to login - help!
I have tried clearing cache and all
How can I send surveys or notification emails after an appointment?
To gather feedback or to provide incentive?
How can I add custom notifictions that are different per service
Why did Cogsworth book me when I was unavailable?
What logo resolution and format is optimal for the Cogsworth booking page?
What should I upload for it to look nice on the email and booking page templates?
Future features (loose road-map)
This is a collation of features that have been requested, please comment any ones that you don't see here.
Why aren't the extra booking fields in the email confirmation?
Where can I get the appointment data captured in the booking form?
Is there a file upload field that I can add to my booking form?
I would like my customers to be able to upload things in the booking process.
How do I delete my account?
Can I delete my business?
Why am I double booked?
I see multiple time slots overlapping? How did that happen.
Why are all my dates blacked out on the booking page?
Why is my availability not showing when I am available?
What fields are available in your booking form?
What fields can we add too.
How can I tell which plan I am on?
Also what will I be charged?
Does Cogsworth have an affiliate program?
I want to earn money when I refer customers
How are timezones detected?
What if our customers are in different timezones to our business?
What does the BIG plan come with?
Number of staff, service etc
Can we accept payments through Cogsworth?
Can I manage multiple businesses independently without sharing login credentials?
I want to avoid sharing logins, passwords etc.
Do you have a wordpress plugin?
I would like to embed Cogsworth on my site?
Does Cogsworth support Microsoft Exchange? Self Hosted?
We have our own server setup
Can I link directly to a specific service?
I would like to link to a specific service so that people cannot see the others I offer. Can I do this?
Won't it get expensive adding staff to my business after a while?
We have many staff and many businesses
Do you support iCloud calendars?
I use my iPhone
The Cogsworth Development Roadmap
These are the SIGNIFICANT features that we are working on - we add between two and five smaller features in addition to this every month
How do I hide certain services from my booking page?
You are able to select which services you want to appear on your public booking page.
How do I add guests to an appointment booking?
You can now indicate if you want to be able to add guests to a specific service and then add the guests when the booking is made.
How to use the wizard to set up your business
You are now able to set up your business with our easy to use wizard.
How to create a custom call to action button
You can create a customized call to action button in Cogsworth
Setting up Stripe for online payments
Now you can get paid for your time, or your staff time with Stripe - so many possibilities!
How to group your services into categories
Do you have a number of services that customers have to scroll through? Ever wish you could group your services together? Well, now you can.
How to add bio's for staff
Do you want your customers to know a bit more about your staff before making a booking? Now you can.
Doxy.me integration with Cogsworth
Integrate your HIPAA compliant telemedicine solution into Cogsworth
How to use custom fields with customers
Do you need to add notes around a customer? Perhaps store information specific to the customer? Now you can.
How to use Zoom with Cogsworth
Now you can have dynamically generated Zoom links when appointments are made
For advanced marketers who want to accurately track ROI via Google Analytics.
What to vet customers before accepting their bookings? Now you can send invites only after you have approved the booking.
Create appointments and services that require the simultaneous availability of multiple staff and resources.
Prefilled form fields & URL parameters
Want to save your customers from filling out information you already have on them?
How to use our Chrome / Firefox extension
Adhoc bookings on the fly
How do I limit my availability
I want to make sure that I am not booked too far in advance
How to re-sell Cogsworth & earn commission
How to use ad-hoc bookings
Ad-hoc bookings are used for when you need to offer available times to someone on the fly, apart from your regular services.
How do I pass customer information into the calendar?
Calendar connections > include customer data toggle
How do I setup the month view on my booking page
Display a month worth of availability on your booking page
How to make days unavailable when you go on holiday
Want to not be bookable for a particular period of time?
How to add Google Analytics to your booking page?
Want to track your Cogsworth booking progression?
How to add confirmation pixels to your Cogsworth booking page
Send your advertising systems confirmations when you get booked --> help to track conversions and measure your advertising ROI
How can I redirect my users to my website after they complete their booking?
Say you would like your users to visit your website after they are done with their bookings.
How to restart your booking form and how Cogsworth saves form state.
Now your customers can resume their booking process where they left off with your form.
How to send SMS from your number?
Want to send and receive SMS from your or your staff phone numbers?
How to add pretty, vanity, custom URLs
Don't like the unique, random strings of the Cogsworth booking URLs? We have a solution for you!
Can I change the order of my services?
If you would like to adjust the order of the services displayed on your booking page - read on.
How do I accept payments through my booking page?
Now you can get paid for your time, or your staff time - so many possibilities!
How to use recurring appointments
Allow customers to book you on a regular basis - help build recurring revenue for your business
Cogsworth Zapier Integration
This plugin integrates Cogsworth with 1000+ third party services via Zapier. Like zoho, pipedrive, google docs and more!
How do I edit my confirmation page?
How to disable the Google Hangouts video in the calendar event
Google Hangouts link generated - I would like to switch it off
How do I sync self hosted outlook exchange with Cogsworth?
How do I set working schedules with many breaks throughout the day and multiple shifts throughout the week?
Say a person works several disparate hours in the day and different shifts with different patterns throughout the week.
How do group bookings work?
For example for booking multiple people into a single slot of time.
How do I select which calendar appointments get scheduled to?
Can I also write to multiple calendars?
How do I set my own date and time format?
We have a specific convention used in our country, how do I set it up?
How do I use custom locations?
I want to use a call service like zoom, I want to generate a custom location, like a meeting room, I want to set physical meetup locations.
How do I use Cogsworth webhooks?
I would like to trigger my own emails, messaging, integrate with my own external systems outside of Cogsworth.
How does the billing, plans and addons functionality work?
Want to upgrade from free to a paid plan and unlock features? Want to add extra features? Here's how.
How do I create a new Cogsworth business?
I have multiple businesses and calendars.
How do I add services?
Is there a limit?
How do I add staff?
I have staff, I would like them available to be booked.
How do I use my dashboard?
How do I get the most use out of it? How do I unlock the full view?
How do I use the form builder?
I want to add my own questions?
How do I manage appointments?
How do I see my business appointments?
How do I manage my staff?
Adjusting working hours, inviting them, adding them to particular services.
How do I embed Cogsworth on my site?
I use a custom website solution, wix, weebly, wordpress, squarespace.. you name it we support it.
How do I adjust my business working hours?
I work at odd hours of the day not every day and have many breaks and custom times. Can Cogsworth handles this?
How do I add buffer times to my appointments so that I don't get booked out?
I want to limit how many appointments can be done by customers in a day.
How do I adjust my embedded booking page iframe on my website / webpage?
The form looks weird? Does not fit on the screen? Can't scroll?
How do I get cheaper SMS?
I have my own gateway and I would like to use that?
How many calendars can I sync to Cogsworth?
I have many personal gmail and outlook calendars that I need to sync. Just for me? Can I? How?
How do I remove Cogsworth branding?
I want to remove Cogsworth branding from my booking page and emails.
How do I setup custom notifications
So you want to add email and SMS reminders, and customise what you clients see when they book with you?
How do I add / remove licenses for my business?
Want to buy additional businesses? Perhaps you would like to use your licenses for other businesses? Or you want to buy some addons..
How do I translate my booking page? Or how do I change the wording of my questions and booking page?
Does Cogsworth support my language? Yes we do! See inside!
How do I share my availability for a single day only?
Only want to share your schedule for a single day? Want the link to expire after the user sees that specific day? No problem.
Why am I showing up as free when I am busy in my calendar or busy when I am free
Check your "free" / "busy" settings in your calendar
Is Cogsworth HIPAA compliant? Do you issue BAAs
Telemedicine and e-medicine questions
How do I track my marketing and advertising efforts?
Cogsworth allows you to track where appointments made originated from so you can track which marketing efforts are most successful
Public Roadmap (coming soon)
Terms & Conditions
Re-sell & Earn
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