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How can we assist?
Displaying a calendar feed
If you need to just display your calendar feed on your site without it being clickable or bookable, there is a way.
Hiding the Cogsworth privacy icon
If you would like to hide the Cogsworth privacy icon which appears in the bottom left, now you can
I know I cannot delete businesses, but how can I hide them
You can now create minimum notice times to allow your customers to cancel
URL parameter to restart the booking page
How do I force the Cogsworth booking page to clear state and not remember where the user was
Posting Cogsworth Form Data to a Redirect URL
Getting your Cogsworth form data after a form submission into a redirect URL is easy
Specify colors for staff in backend appointments
Color code the staff appointments when viewing them in the backend
How do I change the calendar invite template that goes out when my customers book with me?
Change the native invitation template that goes out after an appointment
Allow time requests
Want to allow customers to request times that you do not have available?
Custom appointment fields
Do you need to add notes, mark if someone has turned up to an appointment, or add general commentary about a booking? Now you can.
How to use ratings and reviews
Gather feedback from customers
Sync your Apple/iCloud Calendar to Google Calendar
How do I add my Cogsworth booking page into my local listing
If you have a Google or Bing local listing the below instructions will direct you in implementing scheduling there
How to use Zoom integration and Custom Locations on staff level with Cogsworth
Now you can have dynamically generated Zoom links on a staff level when appointments are made or use custom locations for doxi.me links
I get the loading bar when I try to login - help!
I have tried clearing cache and all
How can I send surveys or notification emails after an appointment?
To gather feedback or to provide incentive?
How can I add custom notifictions that are different per service
Why did Cogsworth book me when I was unavailable?
What logo resolution and format is optimal for the Cogsworth booking page?
What should I upload for it to look nice on the email and booking page templates?
Why aren't the extra booking fields in the email confirmation?
Where can I get the appointment data captured in the booking form?
Is there a file upload field that I can add to my booking form?
I would like my customers to be able to upload things in the booking process.
How do I delete my account?
Can I delete my business?
Why am I double booked?
I see multiple time slots overlapping? How did that happen.
Why are all my dates blacked out on the booking page?
Why is my availability not showing when I am available?
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