Keep track of equipment
Do you rent out equipment or allow for it to be booked by staff or external parties. Now your equipment can become bookable to avoid double bookings and over-bookings.
Manage, casual, full time and lab technicians' bookable hours. You can even create teams with combinations of multiple technicians and equipment availability at the same time,
Buffers & notice time
Create buffers between lab appointments to tidy up, clean and disinfect equipment. Schedule in automatic cleans and non bookable periods.
Email & SMS
Automatically confirm & remind lab appointments via email and SMS.
Track your patients and customers and integrate with your existing systems.
Support multiple labs, locations, staff, working hours and teams anywhere in the world. Fully translatable.
- Get customers booking in to pick up samples their own through your website
- Easily see your staff availability, upcoming tests and appointments through our dashboard or through your own syncronized calendar
- Save time and money on administration and pesky paper calendars or old systems
- Forecast your lab workload and staff load.
What currently happens when a customer wants to make a booking for a lab appointment? Do they have to find your address? Or what if you operate several locations and services specific to different locations?
Do you have to go back and forth asking for the customer’s information, address and then worry about reminding the customer to show up?
Are you HIPAA compliant?
With Cogsworth your location shows up in the booking confirmation invitation, and is securely stored in the cloud with highest HIPAA compliant standards.
Cogsworth also automates email and SMS reminders to make sure all your lab appointments are kept.
Cogsworth allows you to add all your staff or resources to services and build bespoke “teams" with mutually available times for appointments. Make sure that your equipment is not booked out when your customers need it.
You can offer prospective customers a range of different lab services, whether it is bloods, PCR tests or forensics – your customers will be able to select the service that is right for them.
Next you will be able to collect all of the customer information required to conduct the test. Including duration, credentials and more.
If one of your team is running late, they can adjust their appointment time and the customer will receive an adjusted calendar invitation, email/sms notification and the system will automatically be adjusted. Similarly, allow your customers to reschedule time seamlessly.
Or you can chose to disable cancellations and select to approve or reject appointments made!
Do you have a phone number that people like to call to make appointments? Do you have people who’s job it is to make appointments and allocate work to lab techs?
No problem, with Cogsworth we have a backend view, where a secretary can manually schedule, reschedule and adjust existing appointments.