SMS & Email Appointment Reminders

Remind people to turn up to their appointments by sending out automatic SMS confirmation texts as well as reminder messages weeks, days, hours and minutes before the appointment.

Automate your business text message & reduce no-shows

When customers make appointments with your business, that is just the beginning of their journey. Cogsworth lets you send completely automated confirmation SMS, reminder SMS months, weeks, days, hours or minutes before the appointment.

Automate your business text message & reduce no-shows

Your own personalized SMS templates

Set and forget the SMS that will automatically get sent out to your customers once they have booked their appointments. Insert dynamic text blocks such as their name, appointment type, location, time and any other piece of information you want.
Your own personalized SMS templates
Hi [First Name], this is a reminder about your appointment with [Staff] at [Date and Time] at [Location].
Example text reminder template

Get reviews, feedback and rebookings via SMS

What happens when your customer appointment is complete? Image being able to automatically send weekly, monthly or annual reminders to elicit rebookings.What about customer reviews and feedback? You can gather all of this information, which will nicely sit within Cogsworth.

Get reviews, feedback and rebookings via SMS

Frequently Asked Questions

How do I load appointments into the reminder system?

Your customers do it for you.‍It all starts with your calendar. You can create a bookable calendar, with availability settings, from which your customers can schedule appointments. You can embed this appointment page on your website, share it on social or just share it as needed. Your customers simply book time when they see that you are available. Once the appointment has been made, confirmation emails and confirmation SMS anywhere in the world.

Can we send SMS to remind staff?

You can send your staff reminders about upcoming appointments. They just need to be added into Cogsworth as part of your bookable team.

What countries is the text SMS available in?

Cogsworth sends SMS to all countries around the world. Cogsworth also automatically detects the country codes of your clients.

Can I send email and text reminders?

You can choose when and how you would like your reminders to be sent in the 'notifications' section of Cogsworth. Just like SMS template, Cogsworth gives you the option of creating email templates that will go out to your customer to confirm and reminder them about their appointments.You get unlimitted email appointment reminders included as part of any Cogsworth plan.

Will this work with my Outlook or Google calendar?

Cogsworth syncs with your calendar and can read when you are busy (and will not allow people to double book you) and can automatically add appointments booked through your Cogsworth booking page into your calendar.Any appointments in your Outlook or Google calendar that were generated by Cogsworth will automatically come with email and SMS notifications.

Average Conversion Rate
More Appointments
Minutes of Admin Saved for Every 100 Appointments

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