When customers make appointments with your business, that is just the beginning of their journey. Cogsworth lets you send completely automated confirmation SMS, reminder SMS months, weeks, days, hours or minutes before the appointment.
What happens when your customer appointment is complete? Image being able to automatically send weekly, monthly or annual reminders to elicit rebookings.What about customer reviews and feedback? You can gather all of this information, which will nicely sit within Cogsworth.
Your customers do it for you.It all starts with your calendar. You can create a bookable calendar, with availability settings, from which your customers can schedule appointments. You can embed this appointment page on your website, share it on social or just share it as needed. Your customers simply book time when they see that you are available. Once the appointment has been made, confirmation emails and confirmation SMS anywhere in the world.
You can send your staff reminders about upcoming appointments. They just need to be added into Cogsworth as part of your bookable team.
Cogsworth sends SMS to all countries around the world. Cogsworth also automatically detects the country codes of your clients.
You can choose when and how you would like your reminders to be sent in the 'notifications' section of Cogsworth. Just like SMS template, Cogsworth gives you the option of creating email templates that will go out to your customer to confirm and reminder them about their appointments.You get unlimitted email appointment reminders included as part of any Cogsworth plan.
Cogsworth syncs with your calendar and can read when you are busy (and will not allow people to double book you) and can automatically add appointments booked through your Cogsworth booking page into your calendar.Any appointments in your Outlook or Google calendar that were generated by Cogsworth will automatically come with email and SMS notifications.
