UPDATE: As at Feb 2021: You can now send follow up emails and surveys straight from Cogsworth without requiring the below Zapier or webhooks.
Here is the tutorial for it https://get.cogsworth.com/help/how-to-use-ratings-and-reviews
You have two choices when it comes to sending post appointment follow ups.
1. You can use our native follow-up service which works via email and SMS - as detailed below:
Simply head to notifications in the bottom left menu > scroll down and look to the right section "Post appointment followups" you can set those up