Yes, you can purchase addons selectively or you can upgrade your billing plans at any time.
Can I cancel anytime?
Yes, you would only forgo the payments you have already made.
Are you HIPAA compliant?
Yes we are and we issue BAAs on the POWER plan.
Are there annual plans?
Yes there are, and they offer over 10% discount if you pay upfront for the year.
Why do I need addons?
You do not neccessarily need addons. You may choose to purchase them if you feel you need access to higher functionality while remaining on a cheaper plan. However, it is usually better value for money to purchase larger plans which come with the addons included.
What support do you provide?
We have live chat which responds within 10 min during working hours and within 4-5 hours outside of working hours. We also offer 'do it for you' setup for $99.
What does the $9 trial include
It gives you access to everything included in the POWER plan, only with 35 SMS.
How do you charge for SMS?
The SMS are charged per SMS credit. A credit is worth 160 characters. We have additional blocks of SMS that can be purchased as addons.
